Housing Case Manager Intern

Spring/Summer 2025
Pay: Unpaid
Supervised by: Task Supervisor and Volunteer Coordinator

Please email resumes and cover letters to Makayla.Smith@familyabusecenter.org

SUMMARY OF POSITION           

The overall responsibility of the Housing Case Manager Intern is to provide intensive case management and housing navigation services to housing clients to ensure they acquire the skills and resources necessary to become self-sufficient. Weekly home visits will be conducted in the client’s homes or at the FAC office. FAC follows the HUD Housing First Model.  The regular hours for this position must be within Family Abuse Center business hours, M-F, 8 a.m. to 6 p.m., except for special client activities (Group and after-hours client meetings).  Client meetings scheduled after 6pm must be approved by the Director of Housing.

TIME REQUIREMENTS

  • Spring or Summer 2025 
  • About 15 – 20 hours per week; capability to have a block schedule; hours flexible
  • Group (Days and time TBD)
  • Weekly Housing Staff Meetings on Fridays at 10:00 am (required)
  • FAC Staff Meetings first Wednesday of the month at 2 pm (optional)
  • Occasional evenings depending on scheduled activities (i.e. client holiday parties)
  • Weekly supervision with Director of Housing

Education/Experience:      

  • Junior or Senior preferred
  • Social Work, Child and Family Studies, Communication Sciences, Education, Nursing, Psychology, and/or related fields
  • Experience working with individuals of diverse backgrounds
  • Familiarity with trauma-informed care

Skills/Abilities

  • Strong written and verbal communication skills
  • Demonstrated experience and ease working with a diverse population of clients
  • Ability to handle crisis situations with sensitivity and assertiveness
  • Strong organizational skills
  • Demonstrates effectiveness as a member of a team as well as the ability to work independently and to take initiative
  • Flexibility and ability to prioritize job responsibilities
  • Ability to receive constructive feedback
  • Ability to accomplish multiple tasks that require a variety of skills
  • Ability to maintain accurate data and documentation of client services
  • Ability to resolve conflict

License/Credentials:

  • Valid Texas Driver's License and clear driving record. 

RESPONSIBILITIES OF THE HOUSING CASE MANAGER INTERN:

  • Maintain a caseload of 3-4 clients.
  • Obtains relevant social history, performs needs assessment for clients, prepare service plan, assist in completion of personalized safety plan, and goals.
  • Provide weekly in-person case management to clients, offering referrals as necessary.
  • Ability to assist with client move in/out.
  • Personal vehicle and insurance for home visits.
  • Availability to facilitate group one to two nights a week, depending on rotation of other departments.
  • Provide current information on community resources including current information on employment, housing, legal options, and other services.
  • In accordance with the “team” philosophy of the agency, may occasionally be required to carry out or assist with grant related tasks in addition to the duties listed above.
  • Believe in and act in accordance with the agency’s Mission and Culture statements, as well as the FAC Code of Ethics.
  • Experience working with diverse populations and groups.
  • Read and interpret documents such as operating manuals and professional journals. 
  • Write routine reports, correspondence and appropriate case notes.
  • Document all client services as well as community outreach work.